Level: A1.2 – Actfl-107
Broaden and reinforce your intercommunication skills with Spanish speaking customers and guests.
- Dive into the specific terminology in the field of Tourism applied to intercommunication between the staff and customer in a hotel.
- Be prepared to ask and give information related to accommodation, likes and dislikes, preferences, events, meals, reservations, cancellations, locations, and other.
- Manage formal and informal vocabulary and expressions by reflecting on the cultural behaviors of citizens of Spanish-speaking countries and their differences with other cultures.
Course description: This course is ideal for hotel staff wishing to communicate effectively with the Spanish-speaking community. Participants in the course will increase their Spanish vocabulary and expressions and will improve their conversation skills so they can communicate effectively with Spanish speaking guests.